Customer Churn is becoming one of the common uses of AI. Customer Churn is essentially Customer Retention Analysis - that is the ability to know how likely a customer is to remain with you during initial contact/browsing, following a purchase, and/or long term or permanently. Knowing or accurately predicting whether a customer will buy products or services off you at every stage (from their first visit to your store or website, or as they use your services) is absolutely key to modifying your behaviour, appeal and incentives to that particular customer in order to maximise sales and promote growth.
Dynamic Embeddings, Batch Normalisation and Dropouts added to ELDR AI
We've been busy adding extra features to ELDR AI prior to release of v1.0 at the end of January. We have been able to successfully integrate dynamic Embeddings, Batch Normalisation and Dropouts in relevant layers throughout the AI Engine making it even more adaptable, robust and powerful.
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